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Reader mail

# What happens before anyone writes a prescription?

Bring the problem you want help with. A useful visit leaves room for your history, your questions and a choice about what happens next.

## Can the first visit be online?

Telehealth is a visit at a distance, using a screen, phone or other permitted remote method.

Arizona does not make a face-to-face visit the starting point for all prescriptions, as of October 3, 2026.

As of October 3, 2026, the health professional must decide whether a remote visit can assess your health well enough. Some medicines have extra prescribing rules.

An assessment looks at the state of your health. Ask whether your symptoms and health history can be checked in this visit. Ask whether you need a hands-on exam or a test before a medicine can be prescribed.

## What does agreeing to the visit mean?

Informed consent means hearing what a visit involves and agreeing to it.

### Arizona’s usual consent rule

Arizona’s usual rule is to get your agreement before a remote visit, as of October 3, 2026. If you agree out loud, the health professional must record it in your care notes. Your health information remains protected by privacy rules.

[Read Arizona’s telehealth requirements](https://www.azleg.gov/ars/36/03602.htm)

It is reasonable to ask how the visit will work and where your notes will go. Ask how to reach the person who is reviewing your care.

## What information can I bring?

Write down what is bothering you and what you hope could change. Bring the names of medicines and supplements you use, and any test results you want to discuss. There is no need to arrive with a chosen product.

Useful questions are direct. What problem are we treating? What other choices are there? What would make us stop or change the plan?

## Will I need tests or a hands-on exam?

Medical boards are the public bodies that license and oversee doctors.

### Tests depend on what needs checking

Guidance checked September 17, 2026.

The national group of medical boards advises doctors to arrange any test or hands-on exam needed to check your health. They can also send you to someone who can do it.

[Read the medical boards’ guidance](https://www.fsmb.org/siteassets/advocacy/policies/fsmb-workgroup-on-telemedicineapril-2022-final.pdf)

This advice guides the boards that oversee doctors; it is not a law on its own.

Ask which test would answer which question, and who will explain the result.

## Can I ask questions after a form?

### A form before the visit is only a start

Medical-board guidance says a form with set answers alone is not enough, as of September 26, 2026. Both you and the health professional must be able to ask further questions.

[Read the prescribing guidance](https://www.fsmb.org/siteassets/advocacy/policies/guidance-on-recent-trends-in-prescribing-and-dispensing-adopted.pdf)

A clinician is the health professional checking your health. Before paying, ask how to speak with that person and who handles later questions. Ask for the next step in words you can repeat back.

[Once you have their names Check the person and pharmacy](/help-desk/)

This question desk is a guide for making sense of care, rather than a clinic or a place that sells treatment.

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